Gaming is for fun — not stress. bk992 believes every player's wellbeing and peace of mind should always come first.
Bk992 is more than a gaming platform — we believe gaming should be a source of joy in every player's life, not a burden. To earn and keep the trust of millions of users across Bangladesh, we always put their wellbeing first. Our responsible gaming policy is designed so that anyone can easily stay in control of their playing habits. We follow internationally recognized responsible gaming standards and have built tools into the platform to keep you protected. Everything we do is aimed at ensuring you can always play with enjoyment, awareness, and on your own terms.
You decide when, how much, and how you play.
Clear and honest information about risks is always kept readily available.
If things get difficult, we're here — and we'll help guide you to professional support.
Gaming addiction often develops gradually and can be hard to recognize at first. Staying aware of the signs below is important for protecting yourself and those you care about. If these signs appear, it's best to take a break right away and seek professional support if needed. Remember — awareness is the first step toward protection. bk992 wants you to always stay conscious of your own situation and never hesitate to ask for help when you need it.
If you notice even one of the signs above, take it seriously. Don't blame yourself — reach out for help, because asking for support takes courage. Contact our support team or speak with one of the professional organizations listed below.
The foundation of healthy gaming is setting clear limits before you start. Before each session, ask yourself how much time and money you're willing to spend. On bk992, you can set your own weekly or monthly deposit limits to help you stay within budget. Remember, gaming offers no guaranteed income — only spend what you can afford to lose without it affecting your daily life. Taking regular breaks and stepping away from the screen helps keep your mind fresh.
Set a fixed amount dedicated to gaming. Once you reach that limit, stop — and wait until next month. The key goal is making sure your gaming spend never affects your day-to-day essentials.
Set a fixed daily time limit for gaming. Set an alarm on your phone and respect it when it goes off. Avoid long unbroken sessions — step away regularly, stretch, and drink some water.
Review your account history regularly. Keeping track of how much time and money you're spending helps you spot unusual patterns early. Awareness is the first step toward change.
Spend time with family, friends, exercise, or hobbies. Gaming is one part of life — not all of it. A balanced lifestyle supports better mental health.
Bk992 offers a range of self-management tools that put you in full control of your gaming experience. Using these tools is not a sign of weakness — it reflects the maturity and responsibility of a mindful player. You can activate or adjust any of these features at any time from your account settings. Our support team is always ready to help you choose the right settings for your needs.
Set your own daily, weekly, or monthly deposit limit for your account. Once a limit is in place, it cannot be exceeded — keeping you within your budget at all times.
If you feel you need a break, you can set a cooling-off period ranging from 24 hours to several weeks. During this time, all gaming activity on your account will be automatically suspended.
If you feel you need a longer break, you can activate self-exclusion — this will fully deactivate your account for a specified period, during which logging in will not be possible.
Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is intentionally strict so you receive real, meaningful protection. Honor your own decision and use that time to focus on your wellbeing.
Bk992 strictly ensures that no one under the age of 18 can register or participate in any gaming activity on the platform. Protecting minors is both a legal and ethical responsibility we take seriously. Age verification is mandatory at registration, and additional identity checks may be required in cases of doubt. We also encourage parents and guardians to use parental control software on family devices. Giving children and teenagers access to healthy entertainment while keeping them safe from digital risks is a shared responsibility for all of us.
Age is verified at registration using a national ID or other government-issued document. No one under 18 can create an account.
Please keep your login credentials away from younger members of your household. Use a strong password and enable two-factor authentication.
Set up parental controls on family devices and have open conversations with your children about online safety. An informed family is the best protection.
If you suspect a minor is using the platform, please notify our support team immediately. We will take prompt action.
Gaming can be a fun part of life, but we never want it to negatively affect your professional, family, or mental well-being. bk992 believes a happy, healthy player is the best kind of player. If you feel gaming is getting out of control, take a break and don't hesitate to seek professional help. Talking to a mental health specialist or counselor is not something to be ashamed of — it's a sign of strength. A range of government and private mental health services are available in Bangladesh that can support you.
Call a mental health helpline in Bangladesh. A trained counsellor will listen and help guide you in the right direction.
Specialist doctors are available at various hospitals, including the National Institute of Mental Health (NIMH). Take that step and book an appointment.
Bk992's support team is available 24/7. Share any concerns with us — we'll point you toward the right resources.